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Fresenius Vamed

In the planning and construction of hospitals, Fresenius Vamed sets high quality standards in its flexible design of parameters across processes and structures. These parameters include:

  • process optimization (for example surgery, admission and discharge areas, interdisciplinary emergency facilities, interdisciplinary outpatient clinics)
  • differentiation according to modular care levels (from basic to intensive care)
  • flexible use of buildings and wards in response to shifts in demand – always allowing for particular reimbursement systems and technical developments

VAMED has an internationally experienced team of experts who assure the quality of the structural and process design even when the project is at the concept stage and when services are established.

Internally, the processes are also designed for efficiency and sustainability, using interdisciplinary quality standards. These standards are mostly based on ISO 9001:2000 and ISO 13485:2003 standards, as well as the standards of the European Foundation for Quality Management (EFQM). These high standards are paying off: Within the context of EFQM Excellence Awards, the subsidiary VAMED-KMB Krankenhausmanagement und Betriebsführungsges. m.b.H. has already been honored several times for excellent operational management.

In the hospital area, VAMED uses the certification model JCI (Joint Commission International). The Neurological Therapy Center Kapfenberg was awarded the Joint Commission International’s “Golden Seal” for the fourth consecutive time in 2011. The National Research Center for Maternal and Child Health in Astana, Kazakhstan, achieved the JCI certification for the first time in 2011. Both healthcare organizations have thus demonstrated the highest level of quality: firstly regarding patient care, secondly regarding hygiene and safety, and thirdly regarding the very high patient and employee satisfaction. In 2010, the Al Ain Hospital in Abu Dhabi, United Arab Emirates was successfully certified in accordance with the JCI. This hospital also received recognition of Hospital of the Year from SEHA (Abu Dhabi Health Service Company). VAMED operates the Al Ain Hospital in collaboration with the Medical University Vienna International. SEHA is an independent corporation that is owned by the government of the Emirate of Abu Dhabi. The corporation owns and operates all public hospitals and clinics in the emirate and was set up with the purpose to expand public health care.

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