• 1. We have ambitious profit and growth targets

    • Generate an IFRS return on equity of at least 900 basis points above the risk-free interest rate
    • Achieve profitability targets and generate a profit clearly in excess of the cost of capital
    • Grow the premium volume (by more than the market average)
    • Outperform the Global Reinsurance Index (GloRe) over a three- year period
    • Consistently pay an attractive dividend
  • 2. We are a preferred business partner

    • Offer an attractive value proposition that makes us the preferred business partner for our clients
    • Foster customer relationships to both parties’ mutual benefit irrespective of the size of the account
  • 3. We aim for successful employees

    • Offer attractive workplaces
    • Foster the qualifications, experience and commitment of our staff
  • 4. We strive for an optimal balance between stability and yield of our investments

    • Achieve the target return – risk-free interest rate plus cost of capital
  • 5. We manage risks actively

    • Ensure protection of capital through quantitative risk management
    • Ensure protection of capital through qualitative risk management
  • 6. We maintain an adequate level of capitalisation

    • Ensure that requirements for equity resources (economic capital model, solvency regulations, etc.) are met
    • Optimise the overall cost of capital
  • 7. We ensure low costs through an efficient organisational set-up

    • Ensure a lower expense ratio than our competitors
  • 8. We use information technology to achieve a competitive advantage

    • Information and communication systems assure optimal support for business processes in light of cost / benefit considerations
  • 9. We are committed to sustainability, integrity and compliance

    • Ensure conformity with all legal requirements
    • Encourage sustainable actions with respect to all stakeholders
    • Support considered and pragmatic principles of corporate governance and recognise their central role in guiding our activities
  • 10. We strive for Performance Excellence and continuous improvement

    • Ensure the rigorous derivation of strategic objectives across all areas of the company